Wershmeena Noori

25505 Compton Ct # 103, Hayward, CA 94544

Phone :( 510) 401-4372 Email: wershi19@hotmail.com

                            Executive/Administrative or Client Relations Specialist

Skills:

• Trained Client Service Specialist and an excellent communicator
• Applications: Microsoft Office Suite, FSC Rater , RTS
• OS: Windows 95/2007, Windows NT and XP
• Typing Speed: 40 ~ 50 WPM.
• Other office organization and management skills: Excellent filing skills, very professional, great written and verbal skills. Ability to work well under pressure and handle multiple priorities and deadlines. Work well in a fast paced environment.

Experience:

Port of Oakland:

(Insurance Consultant/ Executive Assistant)    Oakland, California          
October 2007- May 2010

Duties included:   Heavy Data entry using the program RTS, updates on daily basis, process purchasing orders, insurance certificates for tenants, consultants and contractors, ordering motor vehicle reports, handling claims and performing other clerical work such as typing letters/memos, ordering office supplies, sorting and distributing mail as well as other tasks as assigned. Receive, sort, review, stamp and distribute incoming mail. Respond to phone and email inquiries as appropriate, Assemble and mail documents, Copy, scan and distribute documents, Order and maintain department office supplies. Worked with multiple variations of data. Processing various spreadsheet reports, expense reports. Create and maintain the office filing system.

Farmers Insurance:

(Insurance assistant)    San Mateo, California                                  
July 2007- September 2007    

Duties included:   Provide customers insurance quotes and data entry. Managed reception area, answering multiple phone lines, handling and processing complex customer invoices, debit/credit memos, cash receipts. Provided insurance quotes to clients and performed other various administrative tasks as needed. Issued clients Certificates of Insurance and daily assistance to the service staff.    
                 

Stone & Young berg:

(Data Processor)     Contractor   San Francisco, California            
February 2007- April 2007

Duties included: Worked with multiple variations of data. Processed various spreadsheet reports for multiple departments. Filed company reports. Performed other various tasks as assigned on daily basis.

Bayside Solutions:

(Data Entry Admin) Contractor      Pleasanton, California                     
August 2006- November 2006

Duties included: Data entry. Spreadsheet reporting. Doing research on web for variety of projects and multiple managers. Filed and performed other duties on daily basis as assigned.

Noori Insurance Services

(Administrative Assistant)    Fremont, California                                     
February 2002-May 2006

Duties included: Data entry on daily basis, issuing clients Certificates of Insurance and daily assistance to the service staff, also including back-up to the receptionist, ordering loss runs, ordering motor vehicle reports and special projects. Provide customers insurance quotes. Managing reception area, answering multiple phone lines, handling and processing complex customer invoices, debit/credit memos, cash receipts, spreadsheet reporting, travel arrangements. Ordered office supplies, ran local errands, made bank deposits. Handled accounts payable, accounts receivable, scheduled appointments with clients, filed, typed up memos, greeted clients, browsed the web for research information, data entry, and typed letters, provided insurance quotes to clients and performed other various administrative tasks as needed. Scheduled and organized activities such as meetings, travel, and conferences. Coordinated and prepared personalized travel itineraries. Created and maintained the office filing system. Organized and prioritized large volumes of information and calls. Took down messages and responded to different inquiries relating to insurance, taxes and client files.  Prepared letters, memos, presentations, reports, etc. Proofread drafts and completed documents for appropriate grammar, usage and spelling.

Pamir Travel

(Client Services / Sales Agent) Fremont, California                                  
January 2001- January 2002

Answered multiple phone lines, browsed the internet for ticket reservations and compared travel websites for best available prices, data entry, performed other clerical work such as typing letters/memos, filing, sorting and distributing mail as well as other tasks as assigned. 

Education:  

California State University East Bay, CA
                                                                     
2005-2009

Bachelors of Science- Major in Business Administration with minor in Finance